Get ready for the fastest speeds offered yet with Sky. Introducing the new Gigafast+ subscription offering speeds up to 2.5Gb and 5Gb. This article gives you the low down of the new hub, tech specs and pricing for Gigafast+.

Looking for help with your Sky Email, check out Sky Community - We can offer help with email clients, setup and security.

When you're using a browser (Chrome, Edge, Firefox), it saves some information in its cache and cookies. These files can mount up and cause issues with websites, including loading speed, slow features and outdated information. If you're regularly experiencing a slow running or crashing browser, o...

Have any questions on your Sky account or have billing issues? Why not raise a post with our Sky Community members?

Sky Signature is the TV package that includes all the channels you would get on the Entertainment package, and it also combines the Sky Box Sets package with it as standard. What do I get with Sky Signature? All the best entertainment. Sky Signature gives you access to over 60 dedicated TV chan...

Help out sky Q box keeps losing the WiFi signal even though our WiFi is on and in use on all other devices including standard tv. Why?

Have downloaded the SkyGo desktop app for windows intop my laptop and when trying to run it says 'checking for updates' which seems to be fine and then it just gets stuck wirth the big play button on the screen, this just stays there and doesn't load any further. I have uninstalled and re-installed ...

There are a multitude of chains about the issue of Sky Go not loading on laptops and just 'hanging' at the start screen. Hopefully this will be the one peopl pick first. This works in virtually every case. THIS WILL FIX 99% OF THE PEOPLE HAVING THIS PROBLEM ON WINDOWS 10/11 ON A LAPTOP 1. Compl...

Great news! The Premier Sports app is now available on Sky Q, Sky Glass and Sky Stream. Check out this article for more information about how to subscribe, pricing and how to activate Premier Sports on Sky.

Answered: We will be watching Sky Q and the TV screen goes completely black for a second or two then comes back on. This also happens on recordings.