Issue 2: the other problem I am having it I can't send files or attach images on chat

Everytime when I move my mouse, it freezes for a second and unfreezes, my mouse I'm using is a usb wireless one and it also freezes for more than 1 second so how do I fix this?

Update your drivers from the PC's Support Downloads web page. Compare the latest drivers with the ones presently installed in Device Manager reached by right clicking the Start Menu. Make sure you have the latest BIOS, Chipset, Display (Video), Sound, USB3, Bluetooth, Network and all other drivers, or else download and install the latest now.

Microsoft Community

Microsoft Community

Microsoft Community

Microsoft Community

Microsoft Community

Microsoft Community

Microsoft Community