Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription.

Learn how to redeem a gift card, code, or Office product key and spend your balance at Microsoft Store online, on Windows, or Xbox.

Microsoft Learn Discover new skills, find certifications, and advance your career with interactive, hands-on learning paths. Find out more Microsoft Support Search our database of official Microsoft support documentation. Find how-to articles, videos, and training for Office, Windows, Surface, and more. Find out more Microsoft Diversity and ...

Summary A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This is a 48‑digit number that lets you regain access to your drive.

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Get help with Outlook for Windows, the Outlook app, Outlook.com, and more. Find training videos, how-to articles, and Outlook support content

Learn how to keep your Microsoft account safe, including making a strong password, identifying safe emails, and reviewing account activity.

Can a child edit their own Microsoft account date of birth? No. Where the listed date of birth is lower than the statutory age in that country or region, the account holder will always need parental consent, and the child account cannot remove their own consent.

Get help for the account you use with Microsoft. Find how to set up Microsoft account, protect it, and use it to manage your services and subscriptions.