Introduction to Chatbots | ChatBot.com Academy
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A chatbot (conversational interface, AI agent) is a computer program that can understand human language and converse with a user via a website or a messaging app. Chatbots can handle various tasks online — from answering simple questions and scheduling calls to gathering customer feedback. Brands use bots to automate their business processes, speed up customer service, and lower support costs.
ChatBot and LiveChat Integration in Text
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See how ChatBot and LiveChat work inside Text. AI Agent answers first, your team can take over in live chat, and longer requests continue as tickets.
ChatBot.com Demo: See the Platform in Action
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Watch our demo video and discover how ChatBot.com can automate your customer service, generate leads and drive your online sales. Test the ChatBot.com platform for free and see for yourself!