For unlocking the most underleveraged retail channel, the relationship between a store team and its best customers, Endear is our choice for 'Cross-Channel Orchestration Platform of the Year.'

Discover how Gorjana's SMS clienteling strategy with Endear enhanced foot traffic, boosted conversions, and fostered customer loyalty at their brick-and-mortar stores.

Endear, a retail customer relationship management (CRM) platform, has been named Cross-Channel Orchestration Platform of the Year in the 2026 MarTech Breakthrough Awards, highlighting a growing shift toward AI-assisted customer engagement that empowers store associates rather than replacing them.

For unlocking the most underleveraged retail channel, the relationship between a store team and its best customers, Endear is our choice for 'Cross-Channel Orchestration Platform of the Year.'

Endear, the retail CRM for modern brands, today announced that it was selected as winner of the Cross-Channel Orchestration Platform of the Year award in the 9th annual MarTech Breakthrough...

"We're proud to receive this award from MarTech Breakthrough. Our clients at over 2,000 retail stores globally report 19% higher average order volume, 70% increase in order frequency, and 40x...

Endear, known for its modern retail Customer Relationship Management (CRM) solutions, has made headlines by being named the winner of the Cross-Channel Orchestration Platform of the Year at the MarTech Breakthrough Awards 2026.

By streamlining outreach across channels like text, email, and WhatsApp, Endear helps deliver personalized, high-impact customer experiences that increase foot traffic and boost sales.

A survey of 1,000 U.S. adults aged 24-54 commissioned by Endear, the retail CRM for modern brands, and conducted by Censuswide, found that 63% of consumers are more likely to return to a store...

Endear is a retail CRM and clienteling platform built to help omni-channel brands drive more sales.