Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Contact Microsoft Support. Find solutions to common problems, or get help from a support agent.

The type of support Microsoft provides for consumers depends on the product you're calling about and if you have a product for home or for business use. It can also depend on if you want help for an issue with a service like OneDrive or Outlook.com, or help with Windows, but you don't have an existing Microsoft 365 subscription.

Our community is a collaborative place to learn about our products and ask questions! Check out our most popular conversations!

Summary A BitLocker recovery key is needed when BitLocker can’t automatically unlock an encrypted drive in Windows. This is a 48‑digit number that lets you regain access to your drive.

Introducing Copilot Notebooks–your own AI-powered workspace designed for the content that matters most to your task. Bring together all your relevant resources including Copilot Chat, files, pages, meeting notes, links, and more in one place. Share notebooks with your team to collaborate in real time, exchange knowledge, and build together with Copilot. As you work, get focused answers ...

Facilitator in Microsoft Teams meetings The Facilitator agent works within Teams meetings for more effective collaboration, including the following features: Generates real-time AI-generated notes during meetings, allowing everyone to co-author and collaborate seamlessly. Summarizes key decisions and open questions from meeting discussion.

Get help with Outlook for Windows, the Outlook app, Outlook.com, and more. Find training videos, how-to articles, and Outlook support content

Learn how to keep your Microsoft account safe, including making a strong password, identifying safe emails, and reviewing account activity.

The license for classic Outlook must also be associated with a personal subscription product such as Microsoft 365 Family or Microsoft 365 Personal. The switch to new Outlook is meant to streamline your experience and will be a one-time switch aimed at helping you try the new Outlook experience and to share your feedback.